Employees

• Employee satisfaction surveys
• Intranet
• Newsletters and internal magazines Enea News
• Meetings, training and videoconferencing
• Cooperation with trade unions
• Meetings and newsletters for managers
• Radio broadcasting at the Kozienice Power Plant
• Annual report
• Sustainability report

Local communities, public opinion

• Contact and cooperation with the Enea Foundation
• Employee volunteering programmes
• Direct meetings and cooperation with representatives of local communities
• Communication through national and local media
• Website www.enea.pl
• Participation in industry events and events dedicated to corporate social responsibility
• Sustainability report

Public administration and regulators

• Reports
• Annual report
• Sustainability report
• Direct communication
• Conferences

Customers

• Customer Service Offices and Sales Offices
• Sales partners and customer care representatives
• Electronic Customer Service (eBOK)
• Online service: consultant chat
• Customer hotline (contact with a consultant on 611 111 111)
• Website www.enea.pl
• Enea profile on Facebook
• 24-hour Enea Operator hotline 991
• Electronic Platform for Notification of Accidents in Enea Oświetlenie
• Connection Portal for Enea Operator
• Internet platform for communication with municipalities
• Customer satisfaction surveys
• Printing on invoices, inserts for invoices
• Special events, including those sponsored by Enea, community actions and events supported by the Enea Foundation
• Local media advertising: press and radio
• Sustainability report

Industry organizations

• Membership of organisations
• Direct meetings
• Trade fairs and conferences
• Participation in working groups, authorities of professional organisations
• Annual report
• Sustainability report

Investors, Shareholders, Analysts

• Investor Relations Office and the website dedicated to investors
• Direct meetings with investors and shareholders, including profit and loss conferences
• Mobile app
• Website www.enea.pl
• Current and periodic reports
• Annual report
• Sustainability report

Suppliers and contractors

• Purchasing platform https://www.enea.pl/bip/zamowienia/platforma-zakupowa
• Website www.enea.pl and company websites
• Direct communication with Employees dedicated to cooperation with suppliers
• Industry meetings, fairs, etc.
• Annual report
• Sustainability report

Local government

• Direct meetings, participation in local events
• Enea’s representatives participate in the works of a working group set up by the Voivode of Wielkopolska to identify significant social needs and to plan actions for their implementation.
• Websites, including the website www.enea.pl
• Conferences
• Sustainability report

Social partners and beneficiaries

• Enea Foundation
• Website www.enea.pl
• Application form for beneficiaries
• Direct contact, individual and event meetings
• Sustainability report

Media

• Press office and ongoing communication
• Contact via dedicated e-mail
• Website www.enea.pl
• Meetings with the media
• Press conferences
• Sustainability report